In these terms and conditions, the term ‘member’ refers to both affiliate (membership only) applicants and to accredited member applicants.

The term ‘ materials’ refers to any information provided to members and includes but is not limited to presentation slides, handouts, broadcasts, publications, articles, audios, dvds and blogs.

GENERAL:

It is a condition of application that members have read and understand the ANZI Coaching Code of Conduct (published on the website) and agree to abide by the ANZI Coaching Code of Conduct at all times.

Members must read and understand the ‘Use of ANZI Coaching Logo’ guidelines before uploading the member logo and must comply with the logo guidelines at all times.

Members must not represent to any client that they are an agent for ANZI Coaching or that ANZI Coaching is in any way responsible for their conduct or for any consequences of their conduct.

In the event that any complaint or claim is made against a member or against ANZI Coaching the member must bring the details of such complaint or claim promptly to the attention of ANZI Coaching. The member indemnifies ANZI Coaching against any claim brought by any third party against ANZI Coaching as a result of the member’s coaching or as a result of any person suffering a loss as a result of relying upon material or information (obtained via ANZI Coaching) supplied by the member to any client of their business.

ANZI Coaching retains the right to terminate the Membership or Accreditation of any member at any time without being required to ascribe any reason for such termination of Accreditation or Membership. The member acknowledges that he/she will not be entitled to any refund of any fees paid in the event of such termination of Accreditation or Membership.

Membership and Accreditation is valid for 12 months from the date of acceptance of this application and is non-refundable.

The member must hold appropriate and current insurances for their coaching activities.

The member commits to 20 hours of ongoing professional development every year.

MEMBERSHIP:

ANZI Coaching provides support, supervision and professional development to its members through a variety of ‘materials’. These materials are designed to compliment and to build on existing coaching skills and coaching knowledge and are not designed to teach a person without any coaching experience how to coach others.

The materials are supplied by third party contributors and not prepared directly by ANZI Coaching. Opinions expressed in such materials are those of the contributors and are not necessarily endorsed by ANZI Coaching. ANZI Coaching does not guarantee that the materials or information provided are free of all defects or accurate or complete and ANZI Coaching does not warrant that the materials are appropriate for any particular purpose.

The materials are developed for personal use by members and not deemed appropriate for use with clients or third parties. Before acting on or implementing any aspect of the materials, tools or techniques, the member is advised to seek independent advice as to the suitability of the information received. ANZI Coaching disclaims all liability for errors or loss or damage including consequential loss which may arise as a result of any coach or third party relying on the materials obtained via ANZI Coaching.

No part of the materials may be reproduced or used without the written consent of ANZI Coaching, and where consent is given, the terms and conditions stated here must be made clear to the users of that material.  It is forbidden to misrepresent to any client or third party, the expertise of any contributor of material or information, or to claim ownership of the materials, or re-badge the materials in any way, or to edit the materials in any way, and the information cannot be relied on as a substitute for obtaining specific business advice.

As a member you are not permitted to speak on behalf of ANZI Coaching or to seek publicity using the ANZI Coaching brand other than using of the ANZI Coaching member logo strictly in accordance with the ANZI Coaching logo guidelines.

ACCREDITATION:

The member confirms that to the best of their knowledge that they have the required qualifications, skills, experience or expertise appropriate for the level of Accreditation applied for.

The member confirms that any evidence submitted supporting this application is valid and authentic.

Accreditation is valid for 12 months and is non-refundable.

If applying for Accreditation through the ‘experience’ stream; via documented coaching experience or by coaching log, it is the member’s responsibility to demonstrate their Coaching history through verifiable written evidence. This may include; CV, References, certified business accounts, references, testimonials, Affidavits, etc.

ANZI Coaching reserve the right to substantiate any element of this application. By providing names and telephone numbers to ANZI Coaching in your application you are consenting to ANZI Coaching verifying the information you have supplied in your application.

In order to maintain your accredited status over the next 12 months and to be eligible to renew your accredited membership for a further 12 months you are required to:

a) Complete a minimum of 20 hours personal and professional development,

b) Provide 20 hours of coaching, and

c) To have received at least 10 hours of coaching supervision

d) Accredited Fellow Coaches (AFC) must also provide 10 hours of coach mentoring (or supervision) in addition to the requirements above.

It is the responsibility of the member to create and to maintain logs for the above requirements and to provide any necessary supporting evidence. Templates for these are available on the ANZI Coaching website.

CONFIDENTIALITY

We will keep any information (including your account details) in your application confidential. We will take all reasonable efforts to keep any such information secure and to ensure that any of our employees or agents who have access to information about you, do not make any unauthorised use, modification, reproduction or disclosure of that information. You may access any personal information we hold about you at any time by contacting us. We will only disclose information that we have about you on request by third parties to the extent specifically required by law. We do not sell, loan or make your details available to any third parties.

DEBIT AUTHORITY

You are authorizing us to deduct the membership and/or accreditation fee from your account on an annual basis. You may make changes or may cancel your Debit Authority at any time by giving us 30 days notice in writing before the next debit date. It is your responsibility to ensure that there are sufficient clear funds available in your account on a debit day to allow a payment to be made in accordance with the Debit Authority. We reserve the right to cancel the Debit Authority if any debit is returned unpaid by your financial institution; and to refuse future Debit Authorities. If there are insufficient clear funds in your account to meet a debit payment you may be charged a fee and/or interest by your financial institution. We also reserve the right to charge you an additional fee to reimburse us for fees or charges we have incurred for the failed transaction. We may vary the terms of this debit agreement at any time by giving you at least thirty (30) days written notice. You can amend the details of your debit authority by requesting a Debit Authority Amendment Form.

If you become aware of an error in debiting your account, please notify us directly confirming the details in writing with us as soon as possible. If we conclude as a result of our investigations that your account has been incorrectly debited we will make any necessary adjustments. If we cannot resolve the matter you can still refer it to your financial institution, which will obtain details from you of the disputed transaction and may lodge a claim on your behalf.